aylaMobile Support
ayladental.com

Ayla Mobile App Support

Get help with the Ayla Dental mobile app for iOS and Android. We're here to assist you with setup, troubleshooting, and any questions about using the app.

Contact Support

Email
support@ayladental.com

We typically respond within 1 business hour

Phone
(805) 409-9195

Monday – Friday, 8 AM – 6 PM PT

Frequently Asked Questions

How do I log in to the mobile app?

Enter your practice slug (provided by your office administrator), your email address, and your password. These are the same credentials you use to log in to the web app.

I forgot my password

Visit the login page on the web app and click "Forgot password?" to receive a password reset link via email. Once reset, use your new password on the mobile app.

What is my practice slug?

Your practice slug is a short identifier (e.g., "north-star") assigned when your practice was set up. Contact your office administrator or reach out to our support team if you don't know your slug.

The app is not loading or showing a blank screen

Try closing the app completely and reopening it. If the issue persists, check your internet connection, ensure you're running the latest version of the app, or contact support.

Can I use the app on multiple devices?

Yes. You can log in on multiple devices with the same credentials. Your data syncs in real-time across all devices and the web app.

Is my data secure?

Yes. Ayla is fully HIPAA compliant. All data is encrypted at rest (AES-256) and in transit (TLS 1.2+). We offer a signed Business Associate Agreement (BAA) to all practices.

How do I delete my account?

To request account deletion, contact your practice administrator or email us at support@ayladental.com. We will process your request in accordance with our privacy policy and applicable regulations.

About the App

Developer: Dental Spaces LLC
App Name: Ayla Dental
Category: Medical / Dental
Compatibility: iOS 16+ / Android 12+
Privacy PolicyTerms of ServiceBAA

Dental Spaces LLC d/b/a Ayla · ayladental.com